Getting through to your boss
Have you experienced any of these issues with your boss? Your boss tells you to do something that is completely the opposite, or in contradiction to what he/she told you to do earlier Your boss forgets what he/she asks, and repeats things you already know, or doesn’t...
How to use your voice more effectively: 4 Critical strategies
To get a job or start a business you probably spend a lot of time perfecting your resume, personal description of strengths, your handshake and your pitch. You likely had a professional head shot taken for your website, or put effort into creating one that would make...
The need to be right versus the need to know
In his book How to win friends and influence people, Dale Carnegie writes that one of the biggest obstacles to living a happy life is allowing the need to be right to take over the need to know. Most of us will defend our beliefs to the death, even when all evidence...
“Why don’t they do things my way?” Practical strategies to deal with the emotions of cultural clash
The non-neutrality of culture Culture is not neutral. When any group of people starts spending time in the same place, over time they develop norms of behaviour. Some of those norms are helpful, healthy, creative and show interesting ways to see the world, take...
“Give them support and cut them loose!” Practical strategies to unleash the power of your team
This week we partnered with our friends at TINYpulse to bring you a webinar that showed managers how to see the significance of diversity, how to better understand culture and how it shows up in the workplace, and we outlined some strategies to build inclusion in your...
Building and recovering team trust: A basic framework for managers
Trust: difficult to build, easily broken, requires maintenance! Trust between people comes from three different dimensions: Ability – Both people need to believe that the other person can do the job or task Integrity – This is built from a history of past actions,...
Workforce plagues: Understanding and dealing with social dominance and narcissistic personalities at work
Around the world we are seeing rises in two diametrically opposed attitudes: on the one hand collaboration and integration across difference, and on the other, entitlement, social dominance and narcissism. If your workplace has individuals exhibiting social dominance...
“We’re going to have to let you go” – Words the indispensable NEVER have to hear
In 2015, Gartner, an IT research and consulting firm, estimated that one third of all jobs will be replaced by software, robots, and smart machines by 2025 [1]. The World Economic Forum is predicting a “Fourth Industrial Revolution” to take place between 2015 and...
5 Disastrously common meeting presentation mistakes & what you can learn from them
For many of us, just the mention of the word “meeting” makes us roll our eyes and groan. We’ve all had the misfortune of sitting through yet another bad presentation and have cursed the heavens for losing an hour (or longer) of our lives to boredom and frustration....
