2021 Masterclasses

Our masterclasses feature expert interviews about leadership, best practice employers, career build strategies and Canadian workplace culture tips.

Our topics revolve around three major themes:

  • Tips for internationally-trained professionals
  • Best practices for employers
  • Leadership development

Click on the webinar titles to save your seat (we’ll even give you a spot in webinars already past!). Links become live when registration opens.

Productivity Tools Monthly Tutorial

Working From Home Self-Assessment To Stay On Track

January 28, 2021 10:00 a.m. MT

January Session

On Thursday, January 28th, 2021, at 10:00 am MT our first productivity tool tutorial will focus on how to get the most out of your day when you are in a confined space over an indefinite period.

Tips to balance the day based on your best focus and energy periods will show you how to acknowledge and best benefit from your natural body cycles and rhythms. These tips are based on scientific and wellness studies and can be modified for use in a variety of work contexts.

These are 30 minutes you will consider well spent. Invite a colleague or friend to double the joy!

Looking forward to seeing you on the registration list!

Intercultural Communication for Virtual and Live Teams Seminar Series – Part 3

February 28, 2019 10:00 a.m. MST, Price: $47.00

Setting and Building your Desired Company Culture

So now you know more about who you are culturally and how to see and build on the cultural insights from your team members. Does that mean you have to spend all your time figuring out and adjusting to everyone’s differences?

Not if you want to get any work done!

In Part 3 of our series: Intercultural communication for virtual and live teams “Setting and building your desired company culture”, you will learn how to create an organizational culture that embodies your deepest values and can be experienced by all employees no matter what culture they are from. It’s all about knowing what you want, setting clear expectations and responding to input along the way.

You will learn to:

  • Participate in a values identification process to name what is most important to you in your organizational culture or in how you want your team to “be”

  • Discover how to use the question “What do I need to feel safe…” to build substance around the values you want to see and experience
  • Use a list of critical questions and sentence starters for getting to the experiences of your team and using them to anchor company values
  • Practice using a “clear expectations” checklist to ensure you have shared understanding on critical issues

In this session you will discover how to use the four learnings to create a climate of community belonging and commitment. Specific strategies to use in both live and virtual settings will be provided.

Is this something you could use – say – for the rest of your life? You bet!

Register today for either individual sessions or the complete package in our featured series:“Intercultural communication for virtual and live teams”!

Intercultural Communication for Virtual and Live Teams Seminar Series – Part 4

March 28, 2019, 10:00 a.m. MST Price: $47.00

Scripts and Questions Framework for Solving Intercultural Team Problems

Feeling overwhelmed about all the learning and flexibility involved in intercultural communication?

Don’t worry, this session is the “done for you” piece with tip sheets and checklists to support you in moving from the “understanding” phase to the “action” phase!

In this session we will use several case studies to show how intercultural communication breaks down, how to fix it and how to prevent it. To help with this process, you will practice using scripts, checklists and questions for either preventing or fixing things when communication goes sideways.

You will learn to: 

  • Real workplace intercultural scenarios in both virtual and live team settings to practice with
  • Opportunities to practice scripts for setting the stage and avoiding unnecessary misunderstandings
  • Key questions for diagnosing, repairing and applying remedies to intercultural issues
  • Applying listening principles to get to the root of issues
  • What to do if you have made a big mistake


This very practical session will include downloadable scripts, checklists and questions as well as a BONUS resource list for more intercultural tools created by our talented colleagues in the intercultural industry around the world.

You will not want to miss out on this action packed, strategies based final session in our series “Intercultural communication for live and virtual teams”!

See you there!

Upcoming Webinar Masterclasses

10 Ways To Survive The New Supervisor Nightmare

January 13, 2021, 9:00 a.m. MDT

Dealing With Issues Both Online and Offline

New to your supervisory role or hoping to support someone who is?

On January 13th, 9 AM MDT, our masterclass focuses on solving those issues that bedevil most new supervisors. You will get the top 10 list, with a deep dive into these three critical must-learns:
1. Setting the rules
2. Getting people to like you
3. Managing up

Approach your supervisory role with confidence using the tips and tools from Shift’s first Masterclass of the year in 2021!

On January 13th, 9 am MDT, attend live to get your personal questions answered and watch the recording later to refresh your memory!

Handouts include a link and checklist.

Connecting Effectively With Your Remote Team

February 10, 2021, 9:00 a.m. MDT

Support and Connect Your People

Wondering how to support and connect people when they are online and you may never have met them in person?

On February 10th, 9 AM MDT, our masterclass focuses on what it takes to have real connections with your remote team and how to overcome the typical problems managers face with remote team members:

1. Feeling connected and seeing real engagement
2. Communicating, monitoring and tracking work
3. Dealing with resistant or uncooperative behaviours

Remote teams are not going away anytime soon. Learning how to work with people online effectively is possible and can be both enjoyable and productive – with a few tips and tools!

Attend live to get your personal questions answered and watch the recording later to refresh your memory!

Boundary Setting For “New Normal” Work & Home

March 10, 2021, 9:00 a.m. MDT

Setting Boundaries Today

Wondering if you are more of a manager or a leader? Or both?

This masterclass on October 22nd at 10:00 am MDT (11 Central, noon Eastern) will talk about the characteristics and skills of managers and leaders and help you know when to manage and when to lead.
Participants will learn:

1. Most desired manager and leader characteristics poll results
2. What circumstances in life develop each type of skillset
3. How to access your inner manager and inner leader when you need one, the other or both

Don’t miss this essential management skills session, the second of a series of four monthly masterclasses to help build workplaces that are inclusive, safe and productive!

Help us meet your needs by telling us what topics would be most useful to you for upcoming masterclasses.
We would love to hear from you!

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