500+ clients. 50+ organizations, Measurable results.
We believe workplaces thrive when managers lead with skill and self-awareness. That’s what we build.
What You’ll Gain
Step into leadership with clarity, confidence, and the ability to navigate complexity with precision.
➤ Strengthen self-awareness and self-regulation to accurately read situations and respond with intention.
➤ Build trust and performance through honest, effective 1:1 conversations.
➤ Confidently diagnose and resolve team challenges using practical, people-centered tools.
➤ Improve communication and systems awareness to reduce friction, remove barriers, and increase productivity.
Leadership Development for Managers
Build confident, adaptable leaders with practical leadership development and management skills training for today’s changing workplace.
Best for:
Emerging leaders, mid-level managers, senior leaders, and organizations navigating growth, change, or complexity.
What they gain:
Stronger communication, sharper decision-making, emotional intelligence, and practical leadership skills that support team performance.
Workplace Communication Training
Strengthening workplace communication with practical communication skills training before misunderstandings become costly.
Best for:
Professionals, teams, leaders, and HR partners who want clearer conversations, faster conflict resolution, and stronger collaboration.
What they gain:
More clarity, less friction, greater trust, and more inclusive working relationships across the organization.
Career Healing Coaching
Heal workplace wounds and move forward with career coaching for burnout and support for workplace recovery.
Best for:
High-achieving professionals and managers who are carrying stress, self-doubt, burnout, or the impact of difficult workplace experiences.
What they gain:
Renewed direction, healthier patterns, stronger boundaries, and practical tools to navigate work with confidence and well-being.
Questions About Each Service
Q1: Who is leadership development for?
Leadership development is designed for emerging leaders, mid-level managers, and senior leaders who want to grow their impact, navigate complexity, and lead people with more confidence and clarity.
Q2: What skills do managers gain through this program?
Managers strengthen communication, emotional intelligence, decision-making, and the ability to read workplace dynamics accurately so they can respond with intention instead of reactivity.
Q3: Is this for new managers and senior leaders?
Yes. The core principles are the same, but examples and practice focus are tailored to where you are in your leadership journey—whether you’re stepping into your first role or leading large teams.
Q4: Do you tailor leadership development for organizations?
Absolutely. Programs can be customized to your context, including your industry, leadership challenges, and existing initiatives, so the learning connects directly to real situations in your workplace.
Q1: Who are workplace communication workshops best for?
These workshops are ideal for teams, people leaders, and HR partners who want clearer conversations, fewer misunderstandings, and a more respectful, inclusive culture.
Q2: Can this training help with conflict and difficult conversations?
Yes. We focus on practical tools for navigating tension, giving and receiving feedback, and addressing issues early—before they escalate or damage relationships.
Q3: Is this suitable for diverse or cross-functional teams?
Very much so. The approach is designed for diverse, multicultural, and cross-functional workplaces, with an emphasis on curiosity, respect, and psychological safety.
Q4: Do you offer workshops virtually or onsite?
Workshops can be delivered virtually, onsite, or in a blended format, depending on your location, team structure, and scheduling needs.
Q1: How is career healing coaching different from traditional career coaching?
Traditional career coaching usually focuses on goals, résumés, and job-search strategy. Career healing coaching also addresses the emotional impact of past workplaces—like burnout, betrayal, or chronic stress—so you can move forward without carrying old patterns into new roles.
Q2: Is this support helpful for burnout or a toxic workplace experience?
Yes. This work is designed for people who have been through difficult, demanding, or harmful work environments and want a safe place to process, heal, and choose their next steps more intentionally.
Q3: What kinds of challenges can this coaching help with?
Clients often come with issues like second-guessing themselves, people-pleasing, perfectionism, resentment, or feeling “stuck” in roles that no longer fit—and leave with more clarity, confidence, and boundaries.
Q4: Is this for high-achieving professionals and managers?
It is especially well-suited to high-achieving professionals and managers who have always been there for everyone else and are starting to notice the cracks in their own lives.
About Marie
I’m Marie Gervais, CEO of Shift Management Inc.,
and I help leaders build workplaces where people can actually thrive.
Through courses, workshops, and coaching grounded in the S.W.E.L. model – safety, wellbeing, encouragement, and learning – I support managers and executives in strengthening their people skills in ways that are practical, measurable, and sustainable.
My work integrates research, lived experience, and creative insight to deepen self-awareness, improve how people relate to one another, and build the capacity to navigate change with accountability and care.
The result is leadership that people can feel – more clarity, stronger relationships, and workplaces that are both productive and genuinely human.
Our industry-based leadership training and coaching have results you can see, feel, name and measure. They are based on adult learning best-practice and the science of workplace wellness.
If this sounds like results that you want in your career and organisation, let’s have a conversation.
Buy The book
The Spirit of Work:
Timeless Wisdom, Current Realities
Listen to The Podcast
Transforming Stress and Trauma into Resilience with Marisol Solarte-Erlacher
Using stress and trauma as fuel to build resilience
Cultivating Leadership through Indigenous Heritage with Dan Barker
Embracing indigenous cultures for personal and leadership benefits
New Blog Posts
Career Trauma? What’s That?
What Is Career Trauma? Signs, Causes, and Steps Toward Healing "An...
Daily Mindfulness Techniques for Work and Life
Mindfulness Techniques for a World in Constant Overdrive Most of us...
Our Partners
Our Clients Say
“We hired Marie Gervais, at Shift Management to create a training to address shift changeover communication and scrap issues. Participating managers learned ways to calm themselves down before communicating with employees, and how to inspire and acknowledge employees for improved team morale. During training they created a solution to the shift changeover/ scrap concerns for one specific production issue. Immediately after the training they set up and applied their idea. We now have zero issues with that problem. In my mind, the training did what it promised. Managers know how to take initiative to solve production problems. I’m happy with the outcome.”
“As a new manager, I assumed that all managers just knew how to manage their team, office or project. But, shortly after starting this course, I began to realize how wrong I was. I began to see how most managers and bosses have little to no knowledge or training on how to actually manage. From saying or doing unprofessional things, to unwillingness to deal with conflict, poor time management, or letting their egos run wild – once you know how a situation should be handled, you can deal with it more effectively. It’s like when you buy a car, you start to see your type of car everywhere. This course should be mandatory for anyone who is or will be in a position to manage and wants to be successful.”
“I retained a lot of the training and integrate the learning easily. Perhaps due to the delivery of materials or because the topic is important to me. Either way I am so happy even with the first goal of time management … it’s really helped with being prepared.”
“Shift has an incredible ability to assess training requirements and are by far, the most exceptional training consultants that I have contracted during my tenure with Alberta Agriculture. They were able to deliver training that resulted in improved productivity in every food processing plant where they provided services. Team building, conflict resolution cultural competency – they are experts in all aspects of these critically important facets of productivity.”
“I wish I would have had this training when I first started five years ago, it would have saved me from a lot of unnecessary frustration.”