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“We hired Marie Gervais, at Shift Management to create a training to address shift changeover communication and scrap issues. Participating managers learned ways to calm themselves down before communicating with employees, and how to inspire and acknowledge employees for improved team morale. During training they created a solution to the shift changeover/ scrap concerns for one specific production issue. Immediately after the training they set up and applied their idea. We now have zero issues with that problem. In my mind, the training did what it promised. Managers know how to take initiative to solve production problems. I’m happy with the outcome.”
Louis Woods,Magotteaux Plant Manager
“As a new manager, I assumed that all managers just knew how to manage their team, office or project. But, shortly after starting this course, I began to realize how wrong I was. I began to see how most managers and bosses have little to no knowledge or training on how to actually manage. From saying or doing unprofessional things, to unwillingness to deal with conflict, poor time management, or letting their egos run wild – once you know how a situation should be handled, you can deal with it more effectively. It’s like when you buy a car, you start to see your type of car everywhere. This course should be mandatory for anyone who is or will be in a position to manage and wants to be successful.”
Jesse Glass,TRI_M GROUP Supervisor
“I retained a lot of the training and integrate the learning easily. Perhaps due to the delivery of materials or because the topic is important to me. Either way I am so happy even with the first goal of time management … it’s really helped with being prepared.”
Jeanie SudaInclustion Powell River Manager
“Shift has an incredible ability to assess training requirements and are by far, the most exceptional training consultants that I have contracted during my tenure with Alberta Agriculture. They were able to deliver training that resulted in improved productivity in every food processing plant where they provided services. Team building, conflict resolution cultural competency – they are experts in all aspects of these critically important facets of productivity.”
Karen Gingras,The Management Mentor
“I wish I would have had this training when I first started five years ago, it would have saved me from a lot of unnecessary frustration.”
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Why Your Employees Aren’t Excited To Meet Your Goals
Business owners often tell me that their employees don’t show motivation, ask for too much, or just don’t get on board with their ideas for how to help the company make more money. Knowing how human beings function at work can be helpful in understanding this. In the…
What You Might Not Know About Change Management
“We need change management!” is the cry I hear most frequently these days from both HR and C-Suite decision makers looking for training. When I ask about the context, they typically want their tired and emotionally spent employees to accept more changes, work harder,…
Being Heard And Acknowledged Even If You Are Shy
A lot of professionals tell me they lack voice in their organizations. They are either hampered by their own insecurity and lack of confidence, or by the hierarchy in the organization which seems to stymie their efforts at sharing ideas or even finding a space or…
Meeting Kindred Spirits and Fighting Toxicity with Love
A keynote speech delivered by Dr. Julie Pham at “The Spirit of Work” book launch You never know when, where, or how you will meet a kindred spirit. That is how I feel about Dr. Marie Gervais. We met three months ago, when she interviewed me for her podcast, after I…
Reversing Incivility With Intent To Be And Do Good
Do a search on incivility and rudeness in the workplace and you will come up with hundred shifts of posts. It’s a hot topic for a reason… As you’re looking for answers on how to improve your workplace climate, you’ll find a ton of great courses, resources and tips….
Imagining a Workplace Culture With No Prejudice!
When my friend from Cameroon walked down the hallway of the accounting firm where she worked, nobody smiled at her. Every person she greeted appeared to have not heard her and sometimes even bumped into her as if she were invisible. Although they said good morning to…
I Was Writing A Book But Didn’t Know It
It was my first date on my first job as a teacher and nobody greeted me. I had to ask at the office where my classroom was and request a key – no tour offered. The class had a storage room that had never been cleaned and no supplies had been ordered for the year….
A Foundation for Workplace Interactions: Soul-Enhancing Words and Actions
We need a new way to think about workplace interactions Ask any employee or manager what their workplace needs to improve, and the most likely answer will be “communication”. Next inline on the “must-improve” list will be “accountability” then, “dealing better with…
How Leaders Can Be More Compassionate to Employees
How Leaders Can Be More Compassionate to Employees (a guest blog) by Rose Julian When asked where acts of compassion regularly occur, the office would probably be last on your mind! Professional environments are focused on advancement and economic outcomes to achieve..