Make no mistake… You can show you have all the technical skill in the world, but if the interviewer doesn’t leave that meeting feeling they know you, like you, and can trust you, there’s a good chance you’ll miss your opportunity. In part one of this series “How...
Ever wonder how some people have the uncanny ability to get people to know, like, and trust them within just minutes of meeting? Academics call it the “KLT” factor and it measures how much a person feels they “Know, Like, and Trust” you. Notice that KLT rests entirely...
I recently did a communication training for an organization whose leadership spent two hours beforehand explaining to me that their employees were “all under-performing, irresponsible and unresponsive.” I didn’t believe them then, and I believed them even...
How to get strategic and START putting out fires in your business or team Do you spend most of your time at work dealing with emergencies?… Does your business day revolve around putting out fire after fire, and are you constantly working to respond to client...
Workplace communication is a two-way street. It involves people listening to each other and responding, where ideas are shared and then collaboratively built out over time. So, when workplace interactions evolve from poor communication, it is no surprise that a...
Stop spending 80% of your time on one bad egg Ever notice how there are those “bad eggs” on your team who, like vacuums, seem to suck not only your energy, but everyone’s energy? Learning to deal with the “bad eggs” on our teams can feel...
