Transitioning into a Leadership Role: Tool #4 Building Team Capacity Through S.E.R.V.I.C.E. How to recognize and scaffold the talents of your team When you are in a leadership role, the most important focus is to resource the team to do their jobs, NOT to do their...
Inspiring a Culture of Workplace Emotional Safety: Tool #3 The S.W.E.L. Approach Fostering a culture of emotional safety at work isn’t just a “nice to have” It’s essential for commitment, engagement, and long-term success. When employees feel safe to express...
Transitioning into a Leadership Role: Tool #2 Building unity of thought From isolation to community One of the hardest adjustments for a new leader is the feeling that you have lost your friends from the previous role. Your old teammates don’t relate to you as before,...
Transitioning into a Leadership Role: Tool #1 Communicate with respect and authority Congratulations! You have just been appointed to a management role. That means your good work as an employee or supervisor has been seen and acknowledged, something all humans long to...
Managing Psychological Responses to Crisis In this article I explain how to handle crisis from a psychologically sound point of view. It starts with regulating your own emotions, then explains to how to calm down an agitated group, and finally provides tips on how to...
Listening to the Wisdom of Your Body 80% of the messages from our nervous system travel up from the body to the brain. 20% travel down from the brain to the body[1] Perceiving these messages within ourselves, and allowing ourselves to experience them is essential to...
Making Friendships Across Cultures at Work Why we need work friends It is important to have friendships at work. According to Vantage Circle, workplace loneliness affects business, relationships and well-being[1]. In 2023, the WHO and US Surgeon General declared a...
Anxiety Is Not An Emotion! Did you know that anxiety is not an emotion? What is anxiety? You may believe you “feel” anxious but in reality, you are sensing anxiety. Anxiety is a physiological reaction from the fight/flight function of the vagus nerve. It triggers the...
Career Trauma? What’s That? “An unhealed person can find offense in pretty much anything someone does. A healed person understands that the actions of others have nothing to do with them. Each day you get to decide which one you will be” ~ Unknown...
The Three Pillars of Effective Management: A Holistic Approach In the dynamic world of leadership and management, it’s crucial to have a plan that can respond to evolving changes while respecting what we know about how human beings develop capacity at work....