Learn how to identify and avoid typical workplace communications traps with people from a variety of cultures and generations. Get from “yes boss” to “these are the steps I took to solve the problem” by making sure you pick up on the right clues, ask the right questions and use the right process to check for understanding.
10 Ways to Survive the New Supervisor Nightmare So your time has come and you’re officially the new supervisor! Of course you are feeling both excited and perhaps a bit scared at the same time. You want to make a good impression and you want people to like you,...
Contingency planning for a pandemic that could go on indefinitely is a must for employers and managers. This masterclass covers four essentials for contingency planning that will help businesses and managers mitigate risk and stay agile.
Sometimes you find a tool that is golden for management. In this session you will get two of them! You will learn how to use two practical management tools: 10 check-in questions to ask your team, and four story archetypes you never knew you had!
Wondering if you are more of a manager or a leader? Or both? This masterclass talks about the characteristics and skills of managers and leaders to help you know when to manage and when to lead.
Leadership and Management Plus COVID-19 What has changed for leadership and management since COVID-19? You may be wondering what has changed for managers since the experience of a global pandemic and widespread economic upheaval. From my perspective, the basics of...
Why do people follow bad leaders and what can you do about it? Most of us have either experienced or currently work with bad leaders who are incompetent, tyrannical or vindictive. You may have asked yourself how someone so incompetent ended up in a position of power....
What is the Difference Between Training and Coaching? There can be confusion between the terms training and coaching. When an organization approaches me for training or coaching, there can be confusion between the terms training and coaching and what to expect for...
Moving Effectively from Operations to Supervision Often people who are great employees are promoted to supervisory positions. After all who doesn’t want to promote a loyal, capable and dedicated employee who is well-liked by the team? Being a part of a team and...
Wondering how to get into your workplace power? This masterclass teaches three tools to self awareness that can help you get clear about your strengths, your capacities and your effect on others. Use it to build your career, your business or your relationships! Learn how coaching can help you get to your goals faster and more effectively as you practice these three self-awareness exercises.