Learn how to identify and avoid typical workplace communications traps with people from a variety of cultures and generations. Get from “yes boss” to “these are the steps I took to solve the problem” by making sure you pick up on the right clues, ask the right questions and use the right process to check for understanding.
Contingency planning for a pandemic that could go on indefinitely is a must for employers and managers. This masterclass covers four essentials for contingency planning that will help businesses and managers mitigate risk and stay agile.
Sometimes you find a tool that is golden for management. In this session you will get two of them! You will learn how to use two practical management tools: 10 check-in questions to ask your team, and four story archetypes you never knew you had!
Wondering if you are more of a manager or a leader? Or both? This masterclass talks about the characteristics and skills of managers and leaders to help you know when to manage and when to lead.
Wondering how to get into your workplace power? This masterclass teaches three tools to self awareness that can help you get clear about your strengths, your capacities and your effect on others. Use it to build your career, your business or your relationships! Learn how coaching can help you get to your goals faster and more effectively as you practice these three self-awareness exercises.
Learn how to sustain operations, manage workers to work from home, organization restructure including temporary layoffs, deal with employee anxiety, help employers and employees cope with uncertainty, and understand how to work effectively in remote, constrained environments.