Transitioning into a Leadership Role: Tool #4 Building Team Capacity Through S.E.R.V.I.C.E.
Transitioning into a Leadership Role: Tool #4 Building Team Capacity Through S.E.R.V.I.C.E. How to recognize and scaffold the talents of your team When you are in a leadership role, the most important focus is to resource the team to do their jobs, NOT to do their...
Inspiring a Culture of Workplace Emotional Safety: Tool #3 The S.W.E.L. Approach
Inspiring a Culture of Workplace Emotional Safety: Tool #3 The S.W.E.L. Approach Fostering a culture of emotional safety at work isn’t just a “nice to have” It’s essential for commitment, engagement, and long-term success. When employees feel safe to express...
Transitioning into a Leadership Role: Tool #2 Building unity of thought
Transitioning into a Leadership Role: Tool #2 Building unity of thought From isolation to community One of the hardest adjustments for a new leader is the feeling that you have lost your friends from the previous role. Your old teammates don’t relate to you as before,...
Transitioning into a Leadership Role: Tool #1 Communicate with respect and authority
Transitioning into a Leadership Role: Tool #1 Communicate with respect and authority Congratulations! You have just been appointed to a management role. That means your good work as an employee or supervisor has been seen and acknowledged, something all humans long to...
Managing Psychological Responses to Crisis
Managing Psychological Responses to Crisis In this article I explain how to handle crisis from a psychologically sound point of view. It starts with regulating your own emotions, then explains to how to calm down an agitated group, and finally provides tips on how to...
