How do you know your programs are working?
Shift Management’s Program Evaluation Services can help your NonProfit or Business increase funding opportunities/bid success and improve reporting accuracy. Seeing your programs with fresh eyes helps align actual results with ideals. A program evaluation shows strengths you didn’t know you had and offers solutions to problems that you may have missed. Using your existing success as a guideline, our evaluations use appreciative inquiry to make your strengths more visible and narrow gaps between desired results and outcomes.
Benefits to your organization include:
- Enhanced Visibility: Showcase your organization’s achievements in a way that resonates with stakeholders, partners, clients and funders.
- Strategic Insights: Gain actionable recommendations to refine operations, communications, and program delivery based on both appreciative inquiry and gap analysis.
- Accountability: Demonstrate transparency and commitment to achieving measurable outcomes with an external evaluation.
- Increased Stakeholder Buy-In: Build trust and support by sharing evidence-based success stories and learn to disseminate results more effectively through multiple channels.
Recent Program Evaluation Clients
I received my Canadian Evaluation Society certificate and designation in 2012 and have continuously helped organizations improve outcomes through evaluation.
Some organizations who have used Shift Management’s program evaluation and staff training for evaluation services are:
Norquest College
2024-2025: Evaluated past Managerial Leadership Program offered through Continuing Education, involving collaboration with stakeholders for environmental scans, focus interviews, website, and course document evaluation theming.
Provided evaluation report with recommendations for new competency-based leadership course.
Sinkunia Community Development Organization
2021-2025: Program evaluation and staff training for evaluation services resulted in:
- Improved access to funds and success securing larger grants.
- Clearly articulated Theory of Learning improved staff ability to describe program success factors.
- Program reports showed more accurate reporting using quantitative, qualitative and cultural measures of program success.
- Staff basic program evaluation training empowered staff to be more systematic and focused with data collection and theming for:
- evaluation of food distribution
- summer cultural camps for children and youth
- leadership development
- community garden initiative
- Project evaluation and program reports with three program partners; Safe Communities (anti gang and gun violence initiatives).
Action for Healthy Communities
2017-2025: Ongoing Business Supports course evaluation, recommendations and changes resulted in improved business startup, retention and high demand for students in the business supports program.
Improved reporting and more targeted and realistic applications for funding and partnerships.
FOCAS Canada
2025: Provided organizational overview via website, documents, successful and unsuccessful grant applications and social media. Evaluation was provided in a report within which was a draft of their TOL (Theory of Learning pertinent to their organizational program successes), a full report and list of recommendations.
Implemented evaluation recommendations resulted in improved website user experience, rewritten and updated organizational handbook, and unique Theory of Learning model that could be used for upcoming grant applications.
How it works
Phase 1
- Meeting with decision makers to find out why they want the program evaluation and how it will be used, final evaluation format(s), finalize project timeline
- Compile list for document review
- Document review
- Website and social media review
- Program review with quantitative/qualitative data
- Successful and unsuccessful grants, proposals and bids review
Phase 2
- Meetings with program directors, managers, focus groups or interviews of clients to determine roles of each and how outcomes align with expectations
- Collect and secure data
- Theme data from all sources and determine what criteria constitute success and in what way, identify gaps and how they could be filled
Phase 3
- Analyze data, find key themes, strengths and challenges
- Create a draft Theory of Change (TOC) visually demonstrating how the program/organization brings unique strengths to their successes
- List recommendations for prioritizing, development, streamlining and growth
- Focus on key strengths and ways to close existing gaps, dissemination of knowledge
- Create presentation/report/visuals and present to decision makers
External program evaluations help organizations improve their strategic plans, make decisions about starting, stopping and continuing existing programs and are key to stakeholder trust and credibility.
Contact us today to discuss your program evaluation needs!
marie@shiftworkplace.com
780 993 1062