People management training for supervisors and team leaders
This course is both online and instructor taught through four live web instructional sessions. It provides a foundational introduction to leadership for front line managers who want to understand the people dynamics of effectively managing a team. Upon completion students receive a Certificate in Supervisor Leadership.
Themes are:
- Core Elements of Supervision
- Leadership to Motivate and Build Capacity
- Communication and Team Building
- Conflict Management
Each course theme incorporates leadership and conflict style inventories and individually chosen SMART goals. LIve web instruction ensures applicability to the job context and monitoring of desired outcomes. Upon completion, participants receive a certificate in Supervisory Leadership Level 1.
Training Hours and time commitment:
- 16 hours online course instruction + 7 hours live web instruction
- 4 themes @ 5.75 hours of web instruction per theme
- 23 hours total instructional time
PLUS:
- 1 live launch course overview session
- 2 virtual leadership and conflict style inventories with instructor explanation
- 4 goal setting, goal operations and follow up practice applied to specific workplace and job role contexts
UPON COMPLETION YOU RECEIVE:
- Certificate in Supervisory Leadership Level 1
Prior to training commencement, individual Inventories are completed, introductory meetings are held with decision makers and/or managers to provide an overview and an explanatory web meeting is held for course participants.
Module 1
Core Elements of Supervision
(5.75 instructional hours)
- Live web instruction to learn and practice core elements of supervision content and skills
- Instructional review theme 1 explain goal process, participants create first SMART goal
- Goal driven follow up results submitted using online form. Participants complete goal and report on progress.
Module 2
Leadership to Motivate and Build Capacity
(5.75 instructional hours)
- Live web instruction to learn and practice leadership and management content and skills
- Instructional review theme 1 explain goal process, participants report on goal and choose goal 2
- Participants complete goal and report on progress
Module 3
Communication and Teamwork
(5.75 instructional hours)
- Live web instruction to learn and practice communication and teamwork content and skills
- Instructional review theme 2 focus on specifics, participants report on goal.
- Set 3rd SMART goal
- Participants complete goal and report on progress
Module 4
Conflict Management Basics
(5.75 instructional hours)
- Live web instruction to learn and practice conflict management content and skills
- Instructional review theme 3 focus on specifics, participants report on goal.
- Set 4th SMART goal
- Participants complete goal and report on progress
- Participants reflect on course learning and goal outcomes.
- Report presented to company leadership
How will this course benefit you?
- You will have a clear understanding of your own leadership skills and conflict strategies
- It will be easier for you to diagnose and respond appropriately to motivation and accountability issues on your team
- You will know how to set your own boundaries, make effective people decisions and collaborate with your fellow supervisors
- Your self-confidence will increase and you will feel happier and more productive at work
- Your listening and communication skills will improve
- You will have strategies to prevent with most conflicts and deal effectively with the rest
What Beth learned from Supervisory Leadership!
(Director of Environmental Health and Safety at Nova University)
What you will get:
- Four easy to follow themes separated into accessible content tabs
- Four live web instructional sessions to guide your learning
- A personal record of your leadership inventory and conflict style
- Practical ways to set realistic goals for your own job
- Feedback and support on your goal setting
- Ongoing instructor support
- A certificate in Supervisory Leadership upon completion