It always irritates me when I hear people excuse a manager’s poor performance by saying “don’t worry about (insert name of bad manager here), he/she is ‘old school.'” What does that really mean when someone describes a decision maker as ‘old school?’ My...
Statistics about training investments increasing company net worth, particularly in the area of high capital and skilled worker training, are widely known. However research on training and organizational effects is still relatively new. Tharenou, Saks and Moore...
Setting clear expectations is critical to team success When you are an employee, you expect your team leader to let you know what your job is and to teach you how to get that job done. Many supervisors make the mistake of assuming their team already knows what to do...
The news is not good. It appears the Alberta approach to improving productivity is to throw more people, money and material resources at the issue without considering – or measuring for – the consequences. Financial Post’s July 25th story by Yadullah...
We’ve all been there…stuck in a meeting fighting hard to keep either our eyes open or to stop them from rolling. And, as comedian Dave Barry so aptly highlights in the quotation above, we might just be left feeling that our potential has somehow been...
They say, “what you measure grows.” But before measuring begins, when you start paying attention to something, it’s importance in your thinking increases. Let’s say you want to buy a car for example. Suddenly you notice things about cars you never noticed before and...