Trust: difficult to build, easily broken, requires maintenance! Trust between people comes from three different dimensions: Ability – Both people need to believe that the other person can do the job or task Integrity – This is built from a history of past actions,...
Around the world we are seeing rises in two diametrically opposed attitudes: on the one hand collaboration and integration across difference, and on the other, entitlement, social dominance and narcissism. If your workplace has individuals exhibiting social dominance...
In 2015, Gartner, an IT research and consulting firm, estimated that one third of all jobs will be replaced by software, robots, and smart machines by 2025 [1]. The World Economic Forum is predicting a “Fourth Industrial Revolution” to take place between 2015 and...
For many of us, just the mention of the word “meeting” makes us roll our eyes and groan. We’ve all had the misfortune of sitting through yet another bad presentation and have cursed the heavens for losing an hour (or longer) of our lives to boredom and frustration....
Have you ever found yourself watching someone else participate easily in a conversation with a stranger and wondered, “How did he/she do that?” Or perhaps you watched a presenter put forth a series of ideas with brilliant logic, a great sense of humour, or...