Operational Excellence with Nicolet Plastics

by marie | Jan 27, 2015 | Past Webinar Recording

Winner of multiple awards of excellence, Bob MacIntosh of Nicolet Plastics shares how he and his team overcame a recession and grew substantially by implementing Quick Response Manufacturing and switched from cost accounting to time accounting.

Me biased? 3 strategies to find out

by marie | Jan 26, 2015 | Blog, Leadership and Management, Supervisory Smarts, Canadian Workplace Culture, Intercultural Communication, Employer Best Practices, Build your career

It is pretty easy to tell other people what they should do, how they should fix a work issue and how to fix their personality foibles. We can quickly see when someone else is so much in favour of a person or a project they can’t see the forest for the trees. We can...

Listening: Your most powerful business tool

by marie | Jan 9, 2015 | Past Webinar Recording

Using techniques described by Mark Goulston in his book Listening, learn how to win even difficult people over and come to consensus in frustrating situations by using listening strategies that start with self and then other awareness.

The Myth of “Old School” Management

by marie | Jan 7, 2015 | Blog, Leadership and Management, Supervisory Smarts, Employer Best Practices

It always irritates me when I hear people excuse a manager’s poor performance by saying “don’t worry about (insert name of bad manager here), he/she is ‘old school.'” What does that really mean when someone describes a decision maker as ‘old school?’ My...

Creating a Culturally Safe Workplace

by marie | Jan 5, 2015 | Past Webinar Recording

What is needed for people to feel they can be themselves at work? What kinds of supports do newcomers to the workplace and internationally trained individuals need to be happy and productive employees? Watch this webinar to find out!