Upcoming Webinar Masterclasses
Helping Your Supervisors Get Their “Shift” Together
June 5, 2019 10:00 a.m. MDT Price: NO CHARGE
3 People Skill Behaviours
Picture this: Your supervisors promoted up from operations don’t work effectively with people. You lose productivity, good employees and money but you gain frustration and down time.
Did you have any trouble imaging it? I didn’t think so!
But what can you do about it?
Learn three essential self-efficacy behaviours that are the foundation for all manager skill.
Register for my masterclass and learn the keystone behaviours that really matter for effective team management. Find out how these behaviours, which are actually capacity building habits, improve all other people management outcomes.
In this masterclass I will show you how your supervisors can:
- Orient to learning
- Develop self and other awareness
- Form new habits
And how these habits of excellence improve key people skills needed for:
- Problem solving
- Conflict resolution
Sound useful? I look forward to seeing you on the masterclass list and to meeting you online on May 1st!
4 Top Persuasion Skills You Need To Succeed
June 12, 2019 11:00 a.m. MDT Price: NO CHARGE
4 Key Communication Persuasion Skills
Want to improve your influence, persuasion, or sales skills? No matter what your profession or role, communicating effectively always requires “selling” your ideas to get to results.
On June 12th 11:00 MDT, I’m excited to feature expert sales and presentation coach, Stan Fidel, to teach us four key communication persuasion skills. Stan’s session aims to assist you with getting to your desired the outcomes by using empathetic persuasion skills.
After this webinar you will be able to answer these questions:
- How can you quickly establish rapport with your prospect?
- How do you get people to answer your questions honestly?
- How can you present your product or service as a solution?
- How can you convert a negative objection into a positive objective?
I am personally a big fan of Stan’s work and use his techniques every time I’m in a meeting, presentation or on a phone call. Sound useful? You bet it is!
Register now to get in on Stan’s awesome presentation, you will be glad you did.
Becoming the Clearest Speaker in the Room
February 13, 2019 10:00 a.m. MST Price: NO CHARGE
Pronunciation for Career Success
Could your English skills be costing you? Is it possible you are losing out to the competition in interviews and promotions because of your pronunciation? Want to become clearer and more respected in your field?
Having to learn French and Japanese herself, and being told by potential employers that they would never hire her because her accent was “hard to understand”, Catherine Steele has personal experience with the frustration, fear, and humiliation that can come from pronunciation problems.
At first, it’s not a big deal. People speak louder, repeat themselves, or go back and forth and eventually things get solved. Right?
Unfortunately, there’s more to it. Immigrant professional engineers, IT professionals, or other highly skilled workers, are judged on their language skills. Canadians expect that professional competence and English competence go together. When they hear pronunciation they don’t understand, they think your professional qualifications are not what you say they are.
That’s why Catherine sees English as currency – improving your pronunciation is like adding gold to you qualifications – and money to your bank account.
Catherine’s clients have used their improved English skills to:
- Get a new job with a salary over $80,000 per year
- Speak on stage and deliver a TED Talk
- Pass a fluency exam – and more!
Don’t miss this amazing opportunity to learn how to improve your pronunciation for career success!
Developing a Leadership Mindset
February 21, 2019, 10:00 a.m. MST Price: NO CHARGE
The Journey from Operations to Supervisor Thinking
Often people who are good at their jobs at the operations level are promoted to supervisory positions without much thought about how to equip them for success in the new role. The mentality of “sink or swim” has proven contrary to how people actually learn on the job. So what can you do to up skill your supervisors? What can you do to assist supervisors with transitioning from hourly, operational thinking to salaried leadership thinking? What if YOU are the supervisor who needs to develop these skills?
Supervisory leadership expert Marie Gervais, will show how using strategies for leadership thinking, people and organizational focus questions, and on-the-job diagnostic coaching, can effectively equip supervisors to build the skills and confidence to take charge and lead their teams more effectively.
You will learn to:
- Understand the difference between operations thinking and management thinking
- Use two people and organizational strategies for supervisory competence
- Apply on-the-job coaching strategies to team coaching learning opportunities