2020 Masterclasses

Our masterclasses feature expert interviews about leadership, best practice employers, career build strategies and Canadian workplace culture tips.

Our topics revolve around three major themes:

  • Tips for internationally-trained professionals
  • Best practices for employers
  • Leadership development

Click on the webinar titles to save your seat (we’ll even give you a spot in webinars already past!). Links become live when registration opens.

Professional Webinar Seminars

Intercultural Communication for Virtual and Live Teams Seminar Series – Part 1

January 10, 2019 10:00 a.m. MST,  Price: $47.00

You in Culture at Work

Frustrated in work communications with people who are not like you?

Here’s a secret: to improve your communication skills with other cultures, the first place to begin is with you.

Our seminar “You in culture at work” guides you through the process of knowing yourself from a cultural perspective in a workplace setting. By uncovering the roots to your work tendencies and beliefs through the groups you are influenced by, you will gain insights into your expectations, attitudes and behaviours that you never dreamed were culturally influenced.

You will learn to:

    • Begin mapping your cultural influences and knowing yourself culturally

  • Use your cultural insights to link your beliefs, attitudes and expectations in a workplace setting
  • See the light and dark side of your cultural orientations
  • Use a continuum tool to uncover how your cultural behaviours are likely to affect people whose cultures are different from your own

The insights you will gain about your own cultural self, orientation and beliefs will be one of the most invaluable things you have ever learned! 

Start your year off right with a fresh new look at how you can be more effective by learning to consciously use your own cultural gifts and avoid typical cultural pitfalls at work.

This seminar comes with a workbook that will be emailed to you in advance.

It is the first of a four-part series on intercultural communication for virtual and in person teams.

Intercultural Communication for Virtual and Live Teams Seminar Series – Part 2

January 31, 2019, 10:00 a.m. MST Price: $47.00

Discovering Culture in Others and Why It Matters in the Workplace

Let’s say you just had a confusing exchange with an individual or team at work. Things are not going well, but you can’t figure out where to start to fix it. If you work with a diverse team, you will need to start with this critical question:

Is this incident: cultural, personal, wellness or personality?

Get the answer to this and more in Part 2 of our Intercultural communication for virtual and live teams “Discovering culture in others and why it matters in the workplace.”

You will learn to: 

  • Use a special tool for identifying potential areas of difficulty in intercultural communications
  • Practice working with a diagnostic matrix for knowing if a behaviour is cultural or not
  • Discover what needs to be “cleared” in your own emotional reaction so you can actually see the other person’s culture
  • Increase your intercultural capacity by applying inclusive workplace principles to effectively communicate with diverse team members


By the end of the session, you will have a better understanding of how to engage effectively with people who are different from you at work, learn from their perspectives, and build team capacity to harness everyone’s hidden potential.

Sound good? Register today for either individual sessions or the complete package in our featured series “Intercultural communication for virtual and live teams”!

Intercultural Communication for Virtual and Live Teams Seminar Series – Part 3

February 28, 2019 10:00 a.m. MST, Price: $47.00

Setting and Building your Desired Company Culture

So now you know more about who you are culturally and how to see and build on the cultural insights from your team members. Does that mean you have to spend all your time figuring out and adjusting to everyone’s differences?

Not if you want to get any work done!

In Part 3 of our series: Intercultural communication for virtual and live teams “Setting and building your desired company culture”, you will learn how to create an organizational culture that embodies your deepest values and can be experienced by all employees no matter what culture they are from. It’s all about knowing what you want, setting clear expectations and responding to input along the way.

You will learn to:

  • Participate in a values identification process to name what is most important to you in your organizational culture or in how you want your team to “be”

  • Discover how to use the question “What do I need to feel safe…” to build substance around the values you want to see and experience
  • Use a list of critical questions and sentence starters for getting to the experiences of your team and using them to anchor company values
  • Practice using a “clear expectations” checklist to ensure you have shared understanding on critical issues

In this session you will discover how to use the four learnings to create a climate of community belonging and commitment. Specific strategies to use in both live and virtual settings will be provided.

Is this something you could use – say – for the rest of your life? You bet!

Register today for either individual sessions or the complete package in our featured series:“Intercultural communication for virtual and live teams”!

Intercultural Communication for Virtual and Live Teams Seminar Series – Part 4

March 28, 2019, 10:00 a.m. MST Price: $47.00

Scripts and Questions Framework for Solving Intercultural Team Problems

Feeling overwhelmed about all the learning and flexibility involved in intercultural communication?

Don’t worry, this session is the “done for you” piece with tip sheets and checklists to support you in moving from the “understanding” phase to the “action” phase!

In this session we will use several case studies to show how intercultural communication breaks down, how to fix it and how to prevent it. To help with this process, you will practice using scripts, checklists and questions for either preventing or fixing things when communication goes sideways.

You will learn to: 

  • Real workplace intercultural scenarios in both virtual and live team settings to practice with
  • Opportunities to practice scripts for setting the stage and avoiding unnecessary misunderstandings
  • Key questions for diagnosing, repairing and applying remedies to intercultural issues
  • Applying listening principles to get to the root of issues
  • What to do if you have made a big mistake


This very practical session will include downloadable scripts, checklists and questions as well as a BONUS resource list for more intercultural tools created by our talented colleagues in the intercultural industry around the world.

You will not want to miss out on this action packed, strategies based final session in our series “Intercultural communication for live and virtual teams”!

See you there!

Upcoming Webinar Masterclasses

How to be #BlisfullyProductive in 2020!

January 9, 2020, 11:00 a.m. MST

Get Clear On What You Want To Achieve This Year

Want to get clear on what you really want to achieve this year and find a way to stay planned and focused until it happens?

On January 9th at 11:00 am join our “How to be Blissfully Productive” masterclass to learn how to:
1. Find and clarify your “best” goal for the year
2. Set a schedule with back up plan for any emergency
3. Use purposeful intent and emotional resiliency to keep yourself on track

Bonus! To jump start your #BlissfullyProductive year, we have a five day productivity campaign starting Monday after the masterclass you can join absolutely free.

Ready to get started on your best year ever?
Get your name on the registrant list!

Making Goal Setting Work For You!

January 28, 2020, 10:00 a.m. MST

Master This Life-Changing Skill

On Tuesday, January 28th at 10:00 am MST, our “Get your Shift Together” productivity session is all about goal setting. Your productivity coach Marie Gervais, will show you how to use a simple one-page goal-setting tool to help transform your wishes into tangible outcomes.

Learn how to create a goal you can stick to and how to change your to-do list to a success list. All you need is a piece of paper and a pen or pencil.

Just think how satisfied and accomplished you will feel when you can master this life-changing skill:)

Looking forward to seeing you on the registration list!

Helping Your Supervisors Get Their “Shift” Together

February 19, 2020, 10:00 a.m. MST

3 People Skill Behaviours

Picture this: Your supervisors promoted up from operations don’t work effectively with people. You lose productivity, good employees and money but you gain frustration and down time.

Did you have any trouble imagining it? I didn’t think so!

But what can you do about it?
Learn three essential self-efficacy behaviours that are the foundation for all manager skill. 

Register for my masterclass and learn the keystone behaviours that really matter for effective team management. Find out how these behaviours, which are actually capacity building habits, improve all other people management outcomes. 

In this masterclass I will show you how your supervisors can: 

1. Orient to learning
2. Develop self and other awareness
3. Form new habits

And how these habits of excellence improve key people skills needed for:
• Collaboration
• Listening
• Communication
• Problem solving
• Conflict resolution

Sound useful? I look forward to seeing you on the masterclass list and to meeting you online!

Using Your Time Effectively!

February 25, 2020, 10:00 a.m. MST

Make Your Schedule More Focused

On Tuesday, February 25 at 10:00 am MT, our March “Get your Shift Together” productivity session is all about goal setting. Your productivity coach Marie Gervais, will show you how to use a simple one-page URGENT/IMPORTANT/GRID tool to help make your schedule more focused.

Learn how to get stuff done by using this simple grid tool to ensure you are being productive and not just busy. All you need is a piece of paper and a pen or pencil.

Imagine finishing your day and week with the important and urgent things all done and time left over to enjoy life 🙂

Looking forward to seeing you on the registration list!

Quarterly Productivity Check-Up

March 31, 2020, 10:00 a.m. MDT

Build On Your Achievements

On Tuesday, March 31st at 10:00 am MT, our April “Get your Shift Together” productivity session is all about doing a re-cap of the past 90 days. Your productivity coach Marie Gervais, will show you how to use four questions to be more aware of your accomplishments and figure out what stopped you from getting to what didn’t get done.

Learn how to build on your achievements and look realistically at what is left to be even better for the next 90 days. All you need is a piece of paper and a pen or pencil.

Most people have trouble seeing their successes and accomplishments which creates a false perception of where they are and what to do next. Avoid that trap by registering for our quarterly productivity check up tutorial and rocking your goals.

Looking forward to seeing you on the registration list!

Inside a Live Coaching Session: Karlyn Coaches Marie

April 15, 2020, 10:00 a.m. MDT

Take a Peek Inside a Coaching Session

Ever wondered what it is like to be “inside” a coaching session? Thinking about working with a coach but afraid it could get too personal for comfort?

On April 15th at 10:00 AM MT, our guest presenter, Organizational Psychologist and Workplace Coach Dr. Karlyn Borysenko, is going to coach Dr. Marie Gervais on a yet-to-e-determined business or work issue LIVE. In this webinar, you will witness a live coaching session firsthand.

Nothing will be planned or rehearsed, and whatever topic comes up is what we are going to explore. Why would you want to join this session? Because participating in a “behind the scenes” coach/client experience can be surprisingly applicable to your own life.

Don’t miss this opportunity to be part of Shift’s very first “vulnerability” webinar experiment to promote workplace emotional resiliency for healthy workplace interactions.

N. B. Because of the personal nature of this webinar, there may not be a follow up recording, so make you schedule the time to attend live.

Help us meet your needs by telling us what topics would be most useful to you for upcoming masterclasses.
We would love to hear from you!

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