How Leaders Can Be More Compassionate to Employees (a guest blog) by Rose Julian When asked where acts of compassion regularly occur, the office would probably be last on your mind! Professional environments are focused on advancement and economic outcomes to achieve...
Learn how to identify and avoid typical workplace communications traps with people from a variety of cultures and generations. Get from “yes boss” to “these are the steps I took to solve the problem” by making sure you pick up on the right clues, ask the right questions and use the right process to check for understanding.
So your time has come and you're officially the new supervisor! Of course you are feeling both excited and perhaps a bit scared at the same time. You want to make a good impression and you want people to like you, but you recognize a need for discipline and want to...
Contingency planning for a pandemic that could go on indefinitely is a must for employers and managers. This masterclass covers four essentials for contingency planning that will help businesses and managers mitigate risk and stay agile.
Marie Gervais, PhD., CSTD., MEd., BEd. (bilingual), ECDip., A.Mus, (CEO, Shift Management Inc.) is a Certified Canadian Training and Development Professional, a Certified EFT Coach, and a credentialed evaluator with the Canadian Evaluation Society. Through her business, Shift Management, Dr. Gervais provides managerial training and development to business and industry through online courses and web coaching. Her signature online certificate course, Supervisory Leadership, uses small group coaching combined with applied online content to engage participants in setting goals and creating workplace habits of excellence. Dr. Gervais’ work has gained a reputation for integration and inclusion of the diverse workforce and she is a sought-after speaker, writer and curriculum developer. Shift Management’s digital and multi-media resources on topics ranging from have been successfully implemented with many populations and contexts.
Marie Gervais has been featured in: Manufacturing Leadership Journal, The Business Code Podcast, Edmonton Woman Magazine, and Zen Workplace Mental Health Summit. She has developed courses and research projects for numerous professional associations and presented at engineering, manufacturing and accounting conferences. Her company offers online learning and coaching on topics such as workplace communication, conflict resolution, and managing an intercultural workforce. Dr. Gervais podcast “Culture and Leadership Connections”, focuses on the groups that contributed to individual leadership success and is available on Apple Podcasts, Spotify and her website https://shiftworkplace.ca/podcast/
Past projects include: Manufacturing leadership training videos and handbooks funded by Alberta Agriculture, Plant Manager Leadership and peer coaching initiatives, CPA Canadian Business Accounting for Internationally Trained Professionals eLearning course design, Work and Culture Online, four courses for foremen, industry leadership and management for Red Deer College’s Donald School of Business, the Immigrant Entrepreneur Mentorship Program, and over 20 multi-media training courses for manufacturing, construction, and energy sector middle and upper management learning.
Check out Marie’s podcast Culture and Leadership Connections at https://shiftworkplace.com/podcast on Apple Podcasts and on the Shift website to hear insightful interviews and business insights.