Bite-sized content for busy managers
your past position is not much help for managing your team now. So how can you learn the people
skills for management?
Engage deeper thinking with self-assessments, reflection questions and guiding principles. Interaction
with other learners is facilitated with discussion questions where you see everyone’s thinking on the
topic and can upload ideas and resources to the common message board.
has everything you need to help you do just that. Themed mini-courses showcase the latest
management thinking and best practices in an engaging format, all nicely organized for you to follow in
15 minutes daily lessons. New courses are added regularly to the subscription feed. Community
discussions put you in touch with other like-minded professionals. Courses are mobile and tablet
responsive.
Manager Builder. Check out the individual topics to see what is most pertinent to you now- then keep
adding on!
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What’s included?
Module 1: Manage Up
characteristics clearly while learning to respond, initiate and pace your
communications in ways that bring out the best for both of you.
- Recognize boss’s needs
- Communicate necessary information or solicit necessary information from your
boss to address his/her requests - Engage the boss in problem solving or trouble shooting on issues of concern
- Communicate in a way that shows your boss you want to meet the business
objectives and satisfy customers
Module 2: Lead for Results
measure efforts towards a goal and armed with your data, how to build a climate of
continuous improvement with clarity and courage.
- Use numbers, not activities to measure business outcomes
- Be accountable for reaching results
- Courageously address problems and uphold standards
- Balance coaching with encouragement and challenge
Module 3: Motivate, Coach and Align
how to deal effectively with a variety of behaviors and tips out the best in your
team members. Who wouldn’t feel more confident with these strategies in their
back pocket?
- Correctly diagnose team member performance problems
- Provide clear direction, monitoring and follow up
- Listen, paraphrase, and respond respectfully
- Balance comfort and challenge for each team member
Module 4: Build Teams
how to recognize and use talents and then us the talents of the team to solve
workplace problems.
- Gain and maintain Trust
- Develop an eye for talent
- Encourage team excellence
- Solving team problems
Module 5: Timely Response
avoiding conflict and what to do about it based on your own personal conflict style.
You will also make a strong connection between productivity and timeless that few
other strategies address.
- Why managers avoid dealing with conflict and what to do about it.
- Seeing the difference between technical and adaptive issues
- Productivity and timeless
- Juggling multiple roles without losing focus
- You are a busy supervisor or manager who needs fast professional development
- You are an aspiring leader seeking a knowledge advantage
- Long-term courses are difficult to fit into your schedule
- You like working in bursts, small chunks or on time-bound projects
- You want to be reminded about a theme a little each day
- You have a specific people management issue you need new skills to solve
- You are a self-starter
- You need a long-term certificate course
- You need a lot of personal support to learn something new
- You prefer a schedule set by others
- Your focus is on an aspect of leadership that does not involve people or production
- You are looking for a theoretical course
How will these courses benefit you?
- Learn a lot about diverse management themes in small chunks
- Get support from our Shift Savvy Supervisors Facebook community of learners
- Find practical answers to real leadership problems
- Quickly access new management learning themes at your fingertips 24/7
- Receive alerts to timely new videos and upcoming Quickstudy course themes
What you will get with your subscription:
- Five management themes organized in 15 minute daily chunks, for four weeks per theme
- Visuals, infographics, quotes, self-assessments, surveys and in-course videos for each theme
- Bonus course on how to run meetings that bring out the talents of your team
- Access to all upcoming new Quickstudy courses for no extra cost!
Bonus Course “Effective Meetings”

This is a self-study course based on four one-hour video sessions with tip sheets, guidelines and helpful pdf resources that can be downloaded from the site.
SESSION 1: “Effective Meetings Overview” topics are:
- Meetings and human needs
- Phases of meeting effectiveness
- Behaviours that hinder
- Behaviours that help
Strategies used are:
- Drawing out participation
- Watching for “talent clues” and using them
- Dealing effectively with difficult personalities
- Encouraging individual expression while building unity of thought
- Operationalizing outcomes
SESSION 2: “Effective Meetings “Must-Haves” topics are:
- Starting with your own attitude
- Meetings are structured conversations
- Preparation for structured conversations and leadership for outcomes
- Six meeting conversation designs
Strategies used are:
- Consider the % of time you spend with each type of meeting type and what this tells you
- Work with checklists that help structure each conversation
- Orient your leadership to achieve three meetings outcomes
SESSION 3: “Use Your Team Talents, Now.” topics are:
- Getting individual input
- Recognizing and identifying talent
- Using individual talents during and after meetings
- Building unity of thought towards desired outcomes
Strategies used are:
- Drawing out participant comments before, during and after the meeting
- Watching for “talent clues” and using them
- Remembering who can do what – a few systems to keep track
- Encouraging individual expression while building unity of thought
- Sharing the leadership for more collaborative outcomes
- Building alignment and consensus around decisions
- Respecting individual contributions towards outcomes
SESSION 4: “Managing Difficult People in Meetings” topics are:
- An ounce of prevention can deflect potential conflicts
- Differentiating between unnecessary and resolvable conflict
- Checking your own bias and judgment
- Indirect ways to stop meeting conflict
- Types of negative behaviour, expected patterns to watch for
- Direct recommendations to deal with the behaviour
Strategies used are:
- Behaviours that hinder and help: Prevention tools to set the tone for auto correction
- Hot topic, cool presentation: Recognizing charged language and choosing neutral language
- Expressing comments as specific actionable items
- Moving from judgmental to non-judgemental statements
- Getting others to identify the obstacles and to name their own behaviours
- Leading rather than forcing
What Others Say
