Effective workplace communication can be learned! You may think you know how to communicate to your team or employees. But communication is not about what you think has happened when you speak with someone, it is about what actually happens between two people in...
It is pretty easy to tell other people what they should do, how they should fix a work issue and how to fix their personality foibles. We can quickly see when someone else is so much in favour of a person or a project they can’t see the forest for the trees. We can...
It always irritates me when I hear people excuse a manager’s poor performance by saying “don’t worry about (insert name of bad manager here), he/she is ‘old school.'” What does that really mean when someone describes a decision maker as ‘old school?’ My...
Statistics about training investments increasing company net worth, particularly in the area of high capital and skilled worker training, are widely known. However research on training and organizational effects is still relatively new. Tharenou, Saks and Moore...
Setting clear expectations is critical to team success When you are an employee, you expect your team leader to let you know what your job is and to teach you how to get that job done. Many supervisors make the mistake of assuming their team already knows what to do...
The news is not good. It appears the Alberta approach to improving productivity is to throw more people, money and material resources at the issue without considering – or measuring for – the consequences. Financial Post’s July 25th story by Yadullah...