“We hired Marie Gervais, at Shift Management to create a training to address shift changeover communication and scrap issues. Participating managers learned ways to calm themselves down before communicating with employees, and how to inspire and acknowledge employees for improved team morale. During training they created a solution to the shift changeover/ scrap concerns for one specific production issue. Immediately after the training they set up and applied their idea. We now have zero issues with that problem. In my mind, the training did what it promised. Managers know how to take initiative to solve production problems. I’m happy with the outcome.”

“As a new manager, I assumed that all managers just knew how to manage their team, office or project. But, shortly after starting this course, I began to realize how wrong I was. I began to see how most managers and bosses have little to no knowledge or training on how to actually manage. From saying or doing unprofessional things, to unwillingness to deal with conflict, poor time management, or letting their egos run wild – once you know how a situation should be handled, you can deal with it more effectively. It’s like when you buy a car, you start to see your type of car everywhere. This course should be mandatory for anyone who is or will be in a position to manage and wants to be successful.”

“I retained a lot of the training and integrate the learning easily. Perhaps due to the delivery of materials or because the topic is important to me. Either way I am so happy even with the first goal of time management … it’s really helped with being prepared.”

“Shift has an incredible ability to assess training requirements and are by far, the most exceptional training consultants that I have contracted during my tenure with Alberta Agriculture. They were able to deliver training that resulted in improved productivity in every food processing plant where they provided services. Team building, conflict resolution cultural competency – they are experts in all aspects of these critically important facets of productivity.”

“I wish I would have had this training when I first started five years ago, it would have saved me from a lot of unnecessary frustration.”