Learn how to identify and avoid typical workplace communications traps with people from a variety of cultures and generations. Get from “yes boss” to “these are the steps I took to solve the problem” by making sure you pick up on the right clues, ask the right questions and use the right process to check for understanding.
Contingency planning for a pandemic that could go on indefinitely is a must for employers and managers. This masterclass covers four essentials for contingency planning that will help businesses and managers mitigate risk and stay agile.
Sometimes you find a tool that is golden for management. In this session you will get two of them! You will learn how to use two practical management tools: 10 check-in questions to ask your team, and four story archetypes you never knew you had!